Privacy Policy

Last updated: 03.02.2025

At Kiip.app AS (org. no. 931 714 899) we are committed to protecting your personal data and respecting your privacy. Kiip.app AS is a limited liability company registered in Nesbyen, Norway, and acts as the Data Controller for the personal data processed under this Policy. This Privacy Policy outlines how we collect, use, store and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable EU laws.

1. Personal data we collect

We may collect and process the following categories of personal data:

1.1. Information you provide directly

  • Registration data: Email address and country of residence when you create an account.
  • Identification documents (for KYC purposes): If required by applicable laws, we may collect copies of government-issued ID, passports or other documents for identity verification.
  • Transaction data: Details of transactions you initiate through the Kiip Wallet, such as sender and recipient account details, transaction amounts and timestamps.
  • Communication data: Feedback, support requests and other communications with us.

1.2. Information we collect automatically

  • Transaction metadata (non-custodial): While Kiip may log transaction metadata (e.g., timestamps, amounts, involved addresses) to fulfill legal obligations, we do not store or access your private cryptographic keys or seed phrases. You retain full control over those credentials.
  • Device data: IP address, device type, operating system and browser type.
  • Location data: Approximate location derived from your IP address or mobile device settings.

1.3. Information from third parties

  • Third-party KYC and AML checks (not handled by Kiip): Kiip does not directly collect or store any KYC or AML documentation. However, if you connect your wallet to third-party services that require identity verification, those services may request, process, and store your KYC/AML data in accordance with their own terms and privacy policies. Kiip has no access to this data and bears no responsibility for how it is processed by those third parties.
  • Social media: Data from social media accounts if you choose to link them to your Kiip account.

Note: Kiip is a non-custodial, technology-only service and therefore does not possess the ability to recover your wallet if you lose access to your private keys or seed phrases. Any third-party KYC or AML checks we perform are strictly for legal compliance, and any documents or data collected for such purposes are stored securely and deleted when no longer required by law.

2. Purpose and legal basis for processing

We process your personal data for the following purposes:

2.1. To provide our services

  • Legal basis: Performance of a contract (Article 6(1)(b) GDPR)
  • Managing your account and facilitating transactions through Kiip.

2.2. To comply with legal obligations

  • Legal basis: Compliance with legal obligations (Article 6(1)(c) GDPR)
  • Conducting KYC and AML checks and fulfilling other regulatory requirements.

2.3. For customer support and communication

  • Legal basis: Legitimate interests (Article 6(1)(f) GDPR)
  • Responding to your inquiries, providing support and sending service-related communications.

2.4. For marketing purposes

  • Legal basis: Consent (Article 6(1)(a) GDPR)
  • Sending promotional materials and newsletters if you have opted in.

2.5. To improve our services

  • Legal basis: Legitimate interests (Article 6(1)(f) GDPR)
  • Analyzing usage data to enhance user experience and develop new features.

3. Cookies and similar technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us provide a better user experience and analyze site traffic.

  • Types of cookies used:
    • Essential cookies
    • Analytical/performance cookies
    • Functionality cookies
  • Managing cookies: You can control cookies through your browser settings.

4. Data sharing and disclosure

We may share your personal data with:

4.1. Service providers

  • Third-party vendors who assist in providing our services (e.g., payment processors, KYC/AML providers).

4.2. Legal and regulatory authorities

  • When required to comply with legal obligations or respond to lawful requests.

4.3. Business transfers

  • In the event of a merger, acquisition or sale of assets, your data may be transferred to the new entity.

4.4. With your consent

  • When you have given explicit consent for data sharing.

4.5. Non-Custodial Wallet Disclaimer

When using Kiip's wallet features, you acknowledge that Kiip does not hold or maintain your private keys and cannot assist in recovering lost credentials. Personal data about your wallet usage is limited to metadata necessary for technical operations or legally required compliance checks.

5. International data transfers

Kiip operates globally. Your personal data may be transferred and processed in jurisdictions outside your home country or the EEA. We ensure adequate protection by:

  • Standard contractual clauses: Implementing EU-approved contractual clauses with third parties.
  • Adequacy decisions: Transferring data to countries recognized by the European Commission as providing adequate protection.

6. Data retention

We retain your personal data only as long as necessary for the purposes outlined:

  • Account information: As long as your account is active.
  • Legal compliance: As required by law.
  • Dispute resolution: Until any legal obligations or disputes are resolved.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

  • Encryption: Data is encrypted in transit and at rest.
  • Access controls: Restricted access to personal data on a need-to-know basis.
  • Regular audits: Security systems are regularly tested and updated.

8. Your rights under GDPR

You have the following rights regarding your personal data:

8.1. Right to access

  • Request confirmation of whether we process your personal data and obtain a copy.

8.2. Right to rectification

  • Request correction of inaccurate or incomplete data.

8.3. Right to erasure

  • Request deletion of your data under certain conditions.

8.4. Right to restrict processing

  • Request limiting the processing of your data under specific circumstances.

8.5. Right to data portability

  • Receive your data in a structured, commonly used format and transfer it to another controller.

8.6. Right to object

  • Object to processing based on legitimate interests or for direct marketing purposes.

8.7. Right to withdraw consent

  • Withdraw consent at any time for processing based on consent.

8.8. Right to lodge a complaint

  • File a complaint with a supervisory authority if you believe your rights have been violated.

9. Children's privacy

Our services are intended for users who are at least 18 years old (or such other legal age in their jurisdiction). We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to have it removed.

10. Third-party links

Our website and apps may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to this privacy policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review it regularly.

12. Contact us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Our contact form

Note: This Privacy Policy is designed to comply with the GDPR and other applicable EU data protection laws. By using our services, you acknowledge that you have read and understood this policy.

Cookie policy

Last updated: 16.01.2025

Kiip uses cookies and similar technologies to enhance your experience. This Cookie Policy explains what cookies are, how we use them and how you can manage them.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and store information about your preferences or past actions.

2. How we use cookies

We use cookies for the following purposes:

  • Essential cookies: Necessary for the functioning of our services.
  • Performance cookies: To collect information about how you use our website (e.g., pages visited, time spent).
  • Functionality cookies: To remember your preferences and personalize your experience.
  • Targeting cookies: To deliver relevant advertisements and track campaign performance.

3. Third-party cookies

We may allow third-party service providers to place cookies on your device for analytics and advertising purposes.

4. Managing cookies

You can control cookies through your browser settings:

  • Accept or reject cookies: You can set your browser to accept or reject cookies.
  • Delete cookies: You can delete existing cookies from your browser.
  • Opt-out: For interest-based advertising cookies, you can opt-out through tools provided by industry groups such as the Your Online Choices.

Please note that disabling cookies may affect the functionality of our services.

5. Changes to this cookie policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

Terms and Conditions

Please refer to our Terms and Conditions for more information about the use of our services.

Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice. For a comprehensive policy tailored to your specific business needs, please consult a legal professional.